Refund policy

At PS Vinyl, all sales are final.

Due to the custom nature of our products, we do not offer refunds, returns, exchanges, or cancellations once an order has been placed.

This includes, but is not limited to:

● Custom T-shirts

● DTF Transfers

● Personalized apparel

● Custom vinyl products

● Special event merchandise

● Made-to-order items

Please carefully review all order details, including sizes, colors, spelling, and design selections before submitting your order.

Exceptions

A refund, replacement, or store credit will only be issued if the error was made by PS Vinyl.

Examples include:

● Receiving the wrong item

● Printing errors caused by PS Vinyl

● Damaged products received due to a production defect

To report an issue, customers must contact us within 48 hours of delivery and provide:

● Order number

● Description of the issue

● Clear photos of the product

If the claim is approved, PS Vinyl will determine whether a replacement, refund, or store credit will be provided.

Shipping Delays

PS Vinyl is not responsible for shipping delays caused by carriers, weather conditions, or circumstances beyond our control.

By placing an order with PS Vinyl, you acknowledge and agree to this Refund Policy.

Thank you for supporting our small business.
PS Vinyl